Agreement between Ticon UK Limited (We) and Customer (You)

1. Service Access and License

You receive a paid, non-exclusive licence to use OpenOpps.com and its content. Access is granted for the duration of your active subscription and is subject to payment of the applicable fees. Your subscription will automatically renew at the end of each billing period unless cancelled. Licences are non-transferable and cannot be sublicensed. You may provide access to OpenOpps.com to any of your employees. We reserve the right to modify or discontinue any part of the service with reasonable notice.

If you begin with a free trial, you will need to actively subscribe and provide payment details to continue access after the trial period ends. Access will cease at the end of the trial if you do not subscribe.

2. Intellectual Property

All intellectual property rights in OpenOpps.com, including the platform, data, and any content we provide, remain our exclusive property. Your subscription grants a licence to use the service only—no ownership or intellectual property rights are transferred to you.

3. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised access or security breach.

4. Our Service Commitment

We provide OpenOpps.com on a “best efforts” basis. While we strive for accuracy, we cannot guarantee the completeness or accuracy of data. We reserve the right to make necessary maintenance or security updates. Service availability target is 99.5%, excluding scheduled maintenance.

The service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

5. Payment and Subscription Management

Subscription fees are charged in advance at the start of each billing period. Fees are charged in the currency displayed at the time of subscription. We reserve the right to:

  • Suspend your access if payment fails and remains unresolved after reasonable retry attempts
  • Restore access once payment is successfully processed
  • Terminate the agreement if payment cannot be collected
  • Modify pricing with 30 days notice—any price changes will take effect from your next billing period

6. Usage Restrictions

You agree not to:

  • Share or distribute content with non-licensed users
  • Create competing products or services using our platform
  • Use our data in AI, machine learning, or chatbot tools without our written permission
  • Attempt to reverse engineer or decrypt any part of the service
  • Access the platform by automated means, including via scripts, bots, agents, crawlers, workflow automation tools, or any other programmatic method, except through our published API under a current API licence

7. Automated Access Charge

Automated or programmatic access to the platform other than through our published API under a current API licence ("Unauthorised Access") is a use of our service for which a charge is payable under this Section 7.

Where Unauthorised Access has occurred, you agree to pay us:

(a) a usage charge equal to the number of API credits that the records, requests, or data actually accessed during the period of Unauthorised Access would have consumed under our published API pricing, as recorded in our system logs, multiplied by the per-credit unit price applicable at the lowest prepayment level published on our pricing page at the time of the access;

(b) an uplift of fifteen percent (15%) on the amount in (a), reflecting the credit risk of use without prepayment and the loss of the prepayment terms on which our API is otherwise sold; and

(c) a fixed regularisation fee of £2,000, reflecting the cost of detecting, investigating, and regularising the Unauthorised Access, which we incur irrespective of the volume accessed.

You acknowledge that these sums are a proportionate response to our legitimate interest in protecting our licensing model and database rights, that the usage charge reflects the price at which the same access is available to any customer on standard terms, and that none of them is a penalty.

Our system logs shall be conclusive evidence of the volume and period of Unauthorised Access unless shown to be manifestly wrong.

The sums above are in full settlement of our claim for licence revenue and regularisation costs in respect of the Unauthorised Access. They do not limit our right to terminate under Section 10, to seek injunctive relief to prevent continuing access, or to recover reasonable legal costs incurred in enforcing this Section

8. Confidentiality

Both parties agree to maintain the confidentiality of any sensitive information. This obligation survives the termination of the agreement. This excludes information that becomes public through no fault of the receiving party.

9. Data Protection and Privacy

We process personal data in accordance with UK data protection laws. You are responsible for obtaining necessary consents from your users. We may anonymise and aggregate usage data for analysis purposes.

10. Cancellation and Termination

You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation, you will retain access until the end of your current paid billing period, after which access will cease. No refunds are provided for partial billing periods.

Immediate termination by either party is permitted for material breach of this agreement. Upon termination, you must cease all use of the service. You are responsible for extracting your data before your access ends.

11. Liability and Limitations

Our maximum liability is limited to the total amount you paid for the service in the twelve months preceding any claim. We are not liable for:

  • Service disruptions
  • Data loss or corruption
  • Security breaches
  • Indirect losses or damages
  • Loss of profits or business opportunities
  • Any damages resulting from your use of the service

12. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your breach of these terms, your misuse of the service, or your violation of any third party’s rights.

13. Force Majeure

Neither party is liable for failures caused by circumstances beyond reasonable control, including but not limited to natural disasters, war, government actions, or network failures.

14. Governing Law and Jurisdiction

This agreement is governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales. You agree to submit to the personal jurisdiction of these courts.

15. Changes to These Terms

We may update these terms from time to time. We will notify you of material changes at least 14 days before they take effect. Continued use of the service after changes take effect constitutes acceptance of the revised terms.

16. Miscellaneous

Your use of OpenOpps.com is also subject to our Website Terms and Conditions and Privacy Policy, available at OpenOpps.com. In the event of any conflict between these Subscription Terms and the Website Terms and Conditions, these Subscription Terms shall prevail.

You may not assign or transfer this agreement without our prior written consent. We may assign this agreement in connection with a merger, acquisition, or sale of all or substantially all of our assets.

Our failure to enforce any provision of this agreement shall not constitute a waiver of that provision or our right to enforce it later.

If any provision is found invalid, the remaining provisions remain in effect. These Subscription Terms, together with the Website Terms and Conditions and Privacy Policy, constitute the entire agreement between the parties.