The Housing Executive is committed to offering varied and convenient ways for our customers to pay all charges for the services we provide, enabling us to update customer accounts on a daily basis. In addition to payments received directly by the Housing Executive, we currently procure collection services from a number of 3rd party providers.
The majority of this service is the provision of a facility for our various customers to pay for services in cash at convenient local outlets using a payment card.
Some of the service providers also provide facilities for
•Automated telephone payments
• Browser based facilities allowing Housing Executive staff to collect debit/credit card payments
• Web payments
• Managed direct debit services
The Housing Executive is seeking bids for the following requirements:
• Lot One – Payment Collection Network
• Lot Two – Mobile Payment APP and Text Payment Service
• Lot Three – Web Payment Service
• Lot Four – Automated Telephone Payment Service, Managed Debit/Credit Card Payment Facility and Managed Direct Debit Service
• Lot Five – Payment Card Production
Tenderers can bid for one, some or all lots.