HMP Onley Integrated Healthcare Services
All providers of health and justice healthcare are required to focus on these principles and values to ensure they are embedded into service design and operation. In particular:
• A comprehensive service must be provided which is available to all.
• Access to services must be based on clinical need – within the prison setting healthcare providers must not make assumptions about patient’s motives for seeking healthcare, but assess and proactively investigate the patient’s symptoms.
• Services must be configured to support early identification and diagnosis.
• The healthcare provider will aspire to the highest standards of excellence and professionalism. The care provided in the prison setting will reflect that delivered in the community and provide minimum equivalence in terms of access and standards of care.
• The healthcare provider will put the patient at the heart of everything it does. Care must be personalised with patients actively involved in their care planning and the decisions made about them. The provision of suitable information to support the patient in this role is a critical success factor.
• Patients must be given the opportunity to play an active role in shaping and assessing service delivery.
• In delivering a prime provider integrated healthcare model all services will work across organisational boundaries and in partnership with other organisations (including the prison operator, social services, community rehabilitation companies and community healthcare services as examples) in the interest of patients.
Working together to support patients to manage and recover their health and continuity of care, both in relation to transfers to other prisons and most importantly on release from prison, are seen as critical outcomes of a successful prison healthcare service.
• Services must be delivered in a safe and clean environment.
For further information please refer to specification