The Department of Education for Northern Ireland wishes to replace the IT systems that currently support the
administration and payment of teachers' pensions. Existing systems have been in place since 1988 and due
to changes in technology, legislation and working practices they are now limited in their capacity to support
the effective operation of teachers' pensions business. New systems will assist the Department to improve
efficiency in the delivery of its business and enhance customer service levels. A "hosted service" arrangement
is envisaged and software solutions that support imaging, workflow, electronic document interfaces and web
enabled self service by members will be required.