To provide a quality Carer Support Worker service for NHS Nottingham West CCG. The CCG is looking to appoint one provider that can provide the service across Nottingham West CCG’s geographical boundaries.
A service that primarily supports the member practices to recognise the vital role of carers and to embed awareness of the needs of carers throughout the practice so that practice staff are confident and equipped to respond to the needs of carers. The service will proactively make contact with carers, including those from seldom heard groups, to signpost, inform, educate and enable access to appropriate services and service provision to support optimum social, emotional, mental and physical health and wellbeing. The service will increase the identification of carers and ensure that carers are supported to feel confident in their caring role for as long as they wish to remain caring.
The contracted service will provide a specialist Carer Support Worker(s) who will be experienced provider of carer support, advice and information. They will be responsible for establishing and maintaining regular carer support groups and drop-in clinics. Working in partnership with Carer Champions to develop a GP practice based support pathway for carers and implement throughout the practice membership. Collaborate with the practice Carer Champions to provide regular educational and on-going awareness training for practice staff around the needs of carers, including an appreciation of the demands of their caring role and how primary care services could respond.
The provider will be mindful of the diversity that exists in the local community, and proactively engage with all sectors of the population.