Having regarding to its role in relation to transport, and specifically its functions related to the promotion of use of Public Transport, the Authority wishes to appoint a supplier to provide Travel Information Systems and Services (including Back Office System, Management Services and Customer Services).
The competition is for Travel Information Systems and Services to replace a number of existing systems and services which are currently provided under four separate contracts, and for the provision of a new bus planning data sub-system. The Authority is also seeking to develop the customer experience by improving information accuracy, user interfaces, and by adding new customer focused features. In addition, this scope of services seeks to improve accessibility for users of open data channels and APIs. Given the fast moving nature of this industry, this scope also provides for the eventual development of innovative products and services that may emerge over the duration of the Contract.