To Whom It May Concern;
The HSE wishes to invite submissions in relation to the supply of Wigs & Hairpieces to service users nationally. Due consideration is being given to all the elements involved, with a view to finalising a comprehensive supply solution which will provide best practice, governance, transparency, standards, and improve access for service users.
Please note that this is not a call for competition and no tender documents are available. Without prejudice to competition in the market place, the purpose of this consultation process will be to examine and consider the various options available in relation to the supply of Wigs & Hairpieces.
Submission should at minimum address/comment on the following points;
• Product range, warranty and price lists
• Product Specification
• Current operational/reimbursement model
• Service Standards
• Knowledge/Specialised skills required
• Follow up service to users
• Policy for returning or damaged products
Interested parties in this area may at a later date be required to make a presentation to the HSE National Expert Advisory Group for Wigs & Hairpieces. The HSE reserves the right to meet with any parties who express an interest to discuss and / or seek a presentation on any aspect of their submission.
Submissions should be forwarded in electronic format, no later than 12 noon on Friday 18th August 2017 to firstname.lastname@example.org